I like pens. I’d like to compare buying one in a ‘proper’ store with the online experience.
If you find a genuine pen store (and there aren’t too many around) it tends to only stock the fast moving brands and models. Like any other store, 20% of the brands account for 80% of the sales. (Of course, that 80% of the brands that they don’t stock don’t account for too many sales!)
The pens are always locked away to stop footpads from stealing them. (Footpads, of course, are avid scriveners.)
Asking to hold the R3000 gold nibbed Mont Blanc means that you’re competing with the three other people in the store. Roald Dahl wants a BIC. JK Rowling wants some paperclips. And Ernest Hemingway wants directions to the nearest travel agency.
After deciding that you want the pen (only because there is nothing else you like, or because you feel guilty for spending an hour there) you find out that your nib of choice – EF (ExtraFine) – is out of stock.
The real life experience, in a word, sucks. (And don’t bother asking for ink, which comes in any colour you want, as long as it’s black.)
Last week I read an article about a fountain pen that a bunch of writers regard as truly great. It’s the Platinum 3776. It is a very long way from being amongst the 20% of pens that comprise 80% of sales, so it’s hardly likely to be in your loocal store.
After reading a few reviews, I started to search for it, and a few seconds later bumped into the Cult Pens site. (A seamless Google marketing experience because the team at Cult Pens anticipated what I might want.)
I ordered the pen. And a few bits and pieces. And some amazing ink. It took a couple of hours to drool and dream, but Roald, JK, and Ernest were nowhere to be seen.
And that’s why Google works so well. No matter how small the niche, enough folk in that niche want what you sell to make Google your best friend. (As a seller and as a searcher.)
These past few weeks we have run a few tests using our new marketing tools .

Google Adwords Campaign Results
In one case, selling products (puppies) over four 4 days:
- Google displayed our ads 768 times.
- 198 people clicked on them.
- 27 people asked for puppies.
- These 27 enquiries cost just R49.62 in total.

Google Adwords Campaign Results
In another test, selling services (dancing lessons) over a ten day period:
- Google displayed the ads 995 times.
- 72 people clicked on them.
- 22 people enquired about enrolling in classes.
- These 22 enquiries cost R23.13.
Irrespective of what you sell, search engines reach people in ways, and at times, and in places that no other medium can. And, done correctly, all you’re doing is putting your hand up to answer somebody’s questions. It’s about the only time when you have a person’s full attention.
The video of the webinar is here.

